Respond.io

Rocketbots Malaysia Sdn Bhd is a Malaysian technology company focused on customer conversation management and business messaging software. Its flagship platform, Respond.io, helps organizations manage customer interactions across messaging channels such as WhatsApp, Facebook Messenger, Telegram and other platforms, with automation and AI-supported workflows. The business was founded by a technology-focused team with prior experience at companies including Runtastic, Google and IBM. The Malaysian entity was incorporated in 2019 and is registered in Kuala Lumpur, while the Rocketbots business and product brand originated earlier as an international startup serving businesses that need centralized messaging, chatbot and customer-support tools.